Politika privatnosti

1. Opšte odredbe

Web-sajt medicamente.ai (u daljem tekstu medicamente.ai sajt) poštuje i ceni Vašu privatnost i zato Vaše privatne podatke sakupljamo u skladu sa zakonom i koristimo samo za svrhu za koju se prikupljaju, a koja je definisana zakonom.

Kada koristite medicamente.ai sajt može se dogoditi da nam poverite svoje lične podatke. medicamente.ai sajt je dizajniran tako da poštuje Zakon o zaštiti podataka o ličnosti iz 2018. godine Republike Srbije („Službeni glasnik Republike Srbije“ br. 87/2018) u pogledu zaštite podataka i privatnosti korisnika. Ova Politika privatnosti definiše koje lične podatke prikupljamo, na koji način, za koju svrhu ih obrađujemo, kako ih štitimo, koliko dugo ih čuvamo, kao i koja su Vaša prava u vezi sa ličnim podacima. Korišćenjem medicamente.ai sajta prihvatate našu Politiku privatnosti i dajete nam saglasnost da podatke koje na sajtu ostavite čuvamo i koristimo u skladu sa Politikom privatnosti.

 

2. Koje podatake prikupljamo i u koje svrhe?

Garantujemo da ćemo prikupljati samo osnovne podatke o Vama kao korisnicima ovog sajta i samo podatke neophodne za pružanje usluge definisane Uslovima korišćenja. Sakupljamo samo podatke koje Vi dobrovoljno ostavite preko formi na sajtu. Moguće je da zatražimo i neke druge informacije u skladu sa zakonom i eventualnim izmenama naše Politike zaštite privatnosti koje budemo objavili na ovom sajtu.

U svrhu obezbeđivanja usluga u skladu sa našim Uslovima korišćenja, kao i da bismo Vam obezbedili nesmetano i bezbedno korišćenje medicamente.ai sajta, prikupljamo sledeće podatke:

• Podatke koje nam ostavljate prilikom korišćenja medicamente.ai sajta. Možemo sačuvati i u određenim uslovima koristiti podatke o tome koje ste ključne reči koristili za pretraživanje, koje ste stranice lekova posetili, ocenili ili komentarisali. Možemo sačuvati i poruke koje razmenite preko chat forme na našem sajtu kako sa automatskim chat bot-om, tako i sa našim zaposlenima.

• Podatke o Vašim uređajima. Prilikom korišćenja medicamente.ai sajta možemo sakupljati informacije o uređajima preko kojih pristupate medicamente.ai sajtu. Ovo mogu biti podaci o marki i tupu uređaja, operativnom sistemu i verziji operativnog sistema, jedinstvene oznake uređaja, podatke o internet mreži i provajderu sa koga pristupate, ime domena sa koga je korisnik pristupio medicamente.ai sajtu. Podaci mogu biti i vrsta programa za pregled internet stranica (browser), verzija programa za pregled internet stranica. Mogu se sakupiti i podaci o Vašoj lokaciji preko IP adrese ili senzora Vašeg telefona. Ovo su sve opšti podaci o poseti koji nisu personalizovani (meta podaci), ne snimaju se individualne informacije o Vama, i na osnovu ovih podataka se ne možete lično identifikovati. Sakupljanje podataka o IP adresi korisnika, je zakonska obaveza po članu 16. Zakona o elektronskoj trgovini.

• Kako bismo Vam omogućimo dobro iskustvo prilikom pretraživanja medicamente.ai sajta, a pritom unapredili kvalitet naše usluge koristimo tehnologiju kolačića (cookies). Kolačić je tekstualna datoteka koju veb stranice koje posećujete skladište na korisnikov uređaj (računar, tablet, pametni telefon). Kolačiće koristimo samo uz Vaše odobrenje, samo posle prihvatanja korišćenja kolačića, pritiskom na dugme „Prihvatam“ na malom pop-up ekranu koji izlazi i upozorava da medicamente.ai sajt koristi tehnologiju kolačića. Kolačiće možete u svakom trenutku izbrisati iz browser-a ili blokirati promenama postavki Vašeg browser-a. Ako korisnik sa isključenim ili blokiranim kolačićima pristupi medicamente.ai sajtu može se desiti da određene funkcionalnosti neće raditi. Informacije koje prikupljamo kolačićima koriste se za pamćenje podešavanja i korisničkih aktivnosti na veb stranicama kao što su pregledanje tekstova, kretanje po stranicama, stavljanje proizvoda u korpu, itd. Pored tehnologije kolačića, medicamente.ai sajt koristi usluge Google Analytics-a, Google AdSense, Google AdWords-a i Hot Jar-a. Preko ovih platformi se prate aktivnost i preference korisnika u isključivo statističke svrhe radi informisanja, poboljšanja i prikazivanja oglasa/reklama u skladu sa prethodnim posetama koje je korisnik imao. 

 

3. Kako koristimo i čuvamo Vaše lične podatke

Vaše podatke koristimo isključivo u skladu sa zakonima Republike Srbije, a isključivo u cilju pružanja usluga definisanih „Uslovima korišćenja“. Podatke možemo koristiti i u svrhu poboljšanja naših usluga, poboljšanja Vašeg korisničkog iskustva na našem sajtu, kao i za zaštitu Vaših interesa. Korisnik je dužan da nam u cilju pružanja dobre i efikasne usluge dostavi tačne podatke koji se od njega traže.

Vremenski period čuvanja podataka zavisi od svrhe za koju se sakupljaju:

• Podaci prikupljeni zbog obrade bazirani na zakonskoj osnovi, čuvaju se u skladu sa vremenskim ograničenjima odredbi zakona (Zakon o računovodstvu i dr.).

• Podaci koji se nalaze u Vašem profilu, zarad pružanja usluga definisanih „Uslovima korišćenja“ se čuvaju trajno. Korisnik može podneti zahtev za brisanje naloga, i svi njegovi podaci se brišu najkasnije 30 dana od datuma brisanja naloga (u tom periodu korisnik može da ponovo aktivira nalog bez gubitka podataka).

• Prihvatanjem Politike privatnosti korisnici pristaju da budu prijavljeni na mailing listu. Sa naše mailing liste se možete odjaviti svaki put kada od nas dobijete obaveštenja o novostima (newsletter) na Vaš mail koji ste ostavili prilikom registracije. Odjava se radi klikom na dugme „Unsubscribe“ koje se nalazi na dnu maila.

U obavezi smo da Vaše lične i poverljive podatke strogo čuvamo i poštujemo. U tom smislu, preduzimamo sve standardne mere za sprečavanje neovlašćenog pristupa Vašim podacima. Svi podaci se čuvaju u zaštićenim bazama podataka na enkriptovanim serverima. Vaši podaci se tretiraju kao poverljiva informacija i dostupni su samo zaposlenim licima koja obavljaju posao u skladu sa opisom posla i dužni su da koriste podatke samo u obimu koji je neophodan za obavljanje posla. Oni su obavezi da podatke štite, da ih ne koriste u druge svrhe i ne daju trećim licima. Svi naši zaposleni koji dolaze u kontakt sa Vašim podacima prolaze adekvatnu obuku vezanu za obradu i čuvanje ličnih podataka.

Ne snosimo odgovornost od eventualnih napada hakera ili virusa sa interneta koji mogu ugroziti ili kompromitovati sigurnost Vaših podataka.

Ukoliko budemo primorani da sakupljene informacije ustupimo organima vlasti kao trećoj strani, o tome ćete biti obavešteni.

 

4. Ustupanje Vaših podataka trećim licima

Prihvatanjem Politike privatnosti prilikom kreiranja naloga na medicamente.ai sajtu pristajete da određene Vaše podatke možemo ustupiti trećim licima, u skladu sa zakonima Republike Srbije. Ovo su naši partneri od poverenja, sa kojima sarađujemo, a koje imaju adekvatne mere bezbednosti za čuvanje Vaših podataka, a sve u skladu sa ugovorom koji imaju sa nama. Jednom prosleđeni podaci se onda obrađuju u skladu sa Politikom privatnosti naših partnera i medicamente.ai sajt više nema odgovornosti u smislu bezbednosti i obrade tih podataka. Podatke možemo proslediti u sledećim slučajevima:

• Dužni smo da ih ustupimo državnim organima u svim situacijama u kojima nas zakonske odredbe na to obavezuju.

• Možemo ih ustupiti našim partnerima koji preko nas reklamiraju ili prodaju svoje usluge, u svrhu dobijanja bolje i personalizovane usluge ili ako je neophodno da se proizvod ili usluga isporuči Vama.

• Kada je to neophodno radi ispunjenja naše ugovorne obaveze ka Vama, odnosno zarad poštovanja Uslova poslovanja.

• Možemo podeliti podatke sa hosting provajderima zarad poboljšanja usluge hostinga. Možemo podeliti sa softverskim kompanijama koje mogu raditi na unapređenju usluga medicamente.ai sajta. Možemo podeliti sa analitičkim kompanijama, koje rade analizu posećenosti sajta. Možemo podeliti sa kompanijama koje rade reklamiranje na internetu, zarad dobijanja sadržaja prilagođenog Vama. Možemo podeliti sa mrežama za oglašavanje koje rade automatski prikaz reklama na internetu. Možemo podeliti podatke o „social“ logovanju sa kompanijama koje tu uslugu obezbeđuju (Google i Facebook). Možemo podeliti Vaše depersonalizovane podatke, koji su potpuno anonimni, sa marketinškim agencijama, oglašivačima ili generalnom publikom.

 

Za sve podatke koje možemo da ustupimo trećim licima trudićemo se da to bude samo neophodni minimum podataka. Ustupanje partnerima se radi samo ako je utvrđeno da ti partneri imaju zadovoljavajući stepen zaštite Vaših podataka, a što se bliže definiše ugovorom između medicamente.ai sajta i partnera.

 

6. Vaša prava u vezi sa ličnim podacima koje prikupljamo

U svakom trenutku imate pravo na pristup svojim podacima, pravo na izmenu istih i pravo na zahtev za njihovo brisanje. Ukoliko ne želite da se Vaši lični podaci prikupljaju i obrađuju, možete zahtevati njihovo brisanje. Zahtev za brisanje nam možete poslati putem formulara za kontakt ili e-mailom. Ukoliko su neki Vaši podaci netačni, molimo da nas o tome obavestite. 

U svakom trenutku imate pravo da zatražite 

• izmenu podataka koji su netačni, kao i da 

• povučete saglasnost koju ste ranije dali za obradu podataka, kao i da 

• podnesete zahtev za brisanje podataka.

Izuzetak od ovih prava postoji ako će izmena, povlačenje saglasnosti ili brisanje dovesti do sprečavanje istrage ili sudskog procesa, ako je takav proces u toku.

U svakom trenutku morate imate pristup Politici privatnosti. Ako dođe do kršenja ove polise i povrede privatnosti Vaših podataka, imate pravo da budete o tome obavešteni bez odlaganja. Ako smatrate da postoji povreda privatnosti Vaših podataka, možete podneti pritužbu Povereniku za zaštitu podataka o ličnosti Republike Srbije.

Ukoliko dođe do bilo kakve povrede ili nezakonitog upada u bazu podataka našeg sajta ili sajta bilo koje treće strane s kojom sarađujemo a koja obrađuje podatke, o tome obaveštavamo nadležna lica i organe u roku od 72 sata.

6. Izmene Politike privatnosti

Ova Politika privatnosti je podložna promenama. Izmenjena Politika privatnosti stupa na snagu odmah nakon objavljivanja. Vaše korišćenje ili pristupanje medicamente.ai sajtu značiće da ste saglasni i da prihvatate novu revidiranu/izmenjenu Politiku privatnosti. U slučaju značajnih promena, sve korisnike ćemo obavestiti o izmenama putem e-maila. U slučaju značajnih izmena, medicamente.ai sajt zadržava pravo da od korisnika zatraži ponovno prihvatanje Politike privatnosti medicamente.ai sajta, kao i da uskrati pristup korisnicima koji ne prihvate promenjene Politike privatnosti. Ukoliko imate pitanja u vezi sa privatnošću, molimo Vas da nam pišete putem e-maila ili formulara za kontakt na sajtu. Savetujemo da Politiku privatnosti pročitate prilikom pristupa sajtu, kako biste se upoznali sa eventualnim izmenama. Ukoliko sajt koristite nakon objave izmena u našoj Politici privatnosti, smatraćemo da ste sa njima upoznati i da ih u potpunosti prihvatate.

 

7. Politika privatnosti na engleskom jeziku:

Privacy Policy

Last updated: April 28, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

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Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

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Website refers to Vodič kroz svet lekova, accessible from https://medicamente.ai

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Collecting and Using Your Personal Data

Types of Data Collected

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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

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Usage Data

Usage Data

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To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

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For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

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Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

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Our Service may give You the ability to delete certain information about You from within the Service.

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Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

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Security of Your Personal Data

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Children's Privacy

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If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

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Changes to this Privacy Policy

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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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